FAQ
1. What is Glam House Couture?
Glam House Couture is an appointment-only luxury evening wear boutique in Irvine, CA, offering gowns for mothers and sisters of the bride/groom, quinceañera moms, and wedding guests — serving Orange County, Los Angeles, San Diego, and the greater Southern California area.
2. Where is Glam House Couture located?
Our showroom is located at 200 Technology Dr, Suite F, Irvine, CA 92618, serving clients in Orange County, Los Angeles, San Diego and the greater Southern California area.
3. Is Glam House Couture appointment only?
Yes, Glam House Couture is an appointment-only luxury evening wear boutique located in Irvine, CA. Book a private showroom appointment through our Calendly scheduling page.
4. What occasions do you dress for?
We specialize in evening and formal gowns for mothers and sisters of the bride/groom, wedding guests, quinceañeras moms, black-tie events, and pageants.
5. What price range are your gowns?
Our gowns range from approximately $850 up to $4,000 for couture gowns.
6. Can I customize or tailor my couture dress?
Yes you can. Please book an appointment to come in and we will gladly work with you to design your gown. Custom couture gowns start at $1,800 and up.
7. What should I bring to my appointment?
We recommend bringing the shoes you plan on wearing on the day of your event and nude undergarments.
8. Do you offer alterations?
We do not do alterations in house. But we do work with trusted tailors we can refer you to.
9. What is your return policy?
- In-store purchases are FINAL sale.
- Online purchases: All returns or exchanges must be postmarked within seven (7) days of the arrival date. All returned items must be in new and unused condition, with all original tags and labels attached. Item(s) must be in original condition with no signs of wear or damage (including deodorant marks, makeup stains, tanning products, etc.). Tags MUST be attached on ALL returns and exchanges.
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- Due to the delicacy of our gowns, a 5% restocking fee will be charged on ALL returns (5% of the gown price).
- Please note, client will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return
10. How can I contact Glam House Couture customer service?
For any inquiries, concerns, or assistance, you can reach our customer service team through the contact form on our website or by emailing info@glamhousecouture.com.
- Our phone number is +1-949-287-3741.